General help request and support information


Help and Support Requests

Password Reset

Please use the password reset system to reset lost or forgotten passwords.

Account Problems

For account problems that are not password related please contact, or create a ticket using our help desk (hosted by Freshdesk).

Billing Issues

For order problems, billing issues, or payment problems please contact us at, or create a ticket using our help desk (hosted by Freshdesk).

How much do bots cost to run?

Toreda bills only the resources you use (or prepay for discounts on blocks of credit). The editor continually updates and displays the estimated cost of running the bot as you build it. Although there are exceptions, generally adding complexity makes bots more expensive, while simpler bots are less expensive. You have complete control over your bot design.

How to Signup

Toreda is currently invite-only during the closed beta. We'll post an update once registration has opened to the public.

General Questions and Knowledge Base

For general questions not answered here or to find more information on a variety of topics, please visit our knowledge base. Please note this will take you to an external system hosted by Freshdesk.